How do I find my account number?

Attention: We cannot match your zip code properly. Please indicate below which company used to provide service to your area in the past.

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Qwest

CenturyLink*

*CenturyLink includes former ElPasoTel customers

Select the company you set up your account with, and enter your user name and password.

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Enter your My CenturyLink user name and password.

Phone Number or Account Number

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Quick Bill Pay

Why is this needed?

As CenturyLink and Qwest merge companies, we are working hard to combine our systems. By supplying your service address zip code we will be able to get you to the right location. Thank you for your patience during the merger process.

As CenturyLink and Qwest merge companies, we are working hard to combine our systems. By supplying your home telephone or account number we will be able to get you to the right location. Thank you for your patience during the merger process.

Existing Customer? Order Personal TechPro

How do I figure out what my account number is?

Your Account Number

Your account number can be:

A 9-digit number assigned to you at the time your service was set up.
Your 10-digit billing telephone number plus your 3-digit account code
Your 10-digit billing telephone number plus your 3-digit account code plus (not always) and alpha character
All Centurylink customers have an account number, even if they do not have telephone service.

Your Account Code:

Your account code is the 3 digits in your account number that immediately follows your billing telephone number. Note that if you have a 9-digit account number, you do not need an account code.

Where can you find these numbers?

Looking at the upper corner of your most recent CenturyLink bill is the best way to find either your Account Number, your Billing Telephone Number, or your Account Code. If you don't have a copy of your bill, you can request a reprint to be sent to you by mail.

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How do I figure out what my account number is?