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Modem Firmware

WARNING!

• 1. The Firmware update process requires an Ethernet connection.
• 2. Performing a firmware update on your modem will reset all custom settings.
  If you have any custom settings that you want to keep, document them before performing a firmware update.
  Here are some examples of custom settings: static IP entries, wireless settings, port forwarding, routing, DHCP settings.

Q: What is Modem Firmware?

A: Firmware is the combination of persistent memory and program data that is stored in your modem.

Q: Why are Firmware Updates provided?

A: Firmware Updates are released to fix bugs, add functions and or improve performace.

Q: What is the Firmware Recovery used for?

A: If a Firmware Update fails, try using the Firmware Recovery option. (when available)

Q: What would my modem need drivers?

A: When a modem has a USB connection, drivers tell your computer how to work with your modem.

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