Customer Service

Internet Basics Broadband Assistance Plan

Lower your High-Speed Internet service and installation costs. CenturyLink offers Broadband Assistance Plans for qualifying low-income customers:

To qualify for CenturyLink Internet Basics you must meet all of the following requirements:

  • Reside where CenturyLink™ offers Internet service
  • Have not subscribed to CenturyLink Internet service within the last 90 days and are not a current CenturyLink Internet customer
  • Do not have an overdue CenturyLink bill or unreturned equipment
  • Follow current guidelines for Lifeline/ TAP phone service programs

Visit CenturyLink.com/InternetBasics for more information.